Bilingual (Portuguese - English) Customer Support
Budget: €6 – €12 EUR
We're looking for a Bilingual Portuguese - English customer
support agent or Happiness Officer that will provide
professional and friendly service through our email and live-
chat channels. This person should have a passion for helping
others and be able to stay calm under pressure.
You'll also translate our product into Portuguese. You'll be given
the tools to do so easily, and you translate regularly, and
moderate others' translations.
This project requires:
- Customer support experience in a fast-paced environment
- Great Portuguese and English communication skills, both
written and oral
- Should love making customers happy!
- Should have the ability to assess each customer's issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with minimal supervision
- Ability to prioritize and multitask
- Knowledge of Domains, SEO, and Analytics is a plus!
support agent or Happiness Officer that will provide
professional and friendly service through our email and live-
chat channels. This person should have a passion for helping
others and be able to stay calm under pressure.
You'll also translate our product into Portuguese. You'll be given
the tools to do so easily, and you translate regularly, and
moderate others' translations.
This project requires:
- Customer support experience in a fast-paced environment
- Great Portuguese and English communication skills, both
written and oral
- Should love making customers happy!
- Should have the ability to assess each customer's issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problem-solving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with minimal supervision
- Ability to prioritize and multitask
- Knowledge of Domains, SEO, and Analytics is a plus!