Phone Call Transcription Specialist

Job Description

We are looking for a freelancer with excellent English communication skills who can understand spoken English clearly and write accurate, well-structured reports. The main objective of this role is to create written reports based on phone call recordings.

Responsibilities

Listen to recorded phone calls carefully
Create clear, concise, and accurate written reports
Summarize key points, actions, and outcomes from each call
Ensure reports are grammatically correct and well-organized
Meet deadlines consistently

Requirements

Fluent in English (spoken and written)
Strong listening and comprehension skills
Excellent writing and grammar skills
Ability to understand different accents
High attention to detail
Reliable internet connection and computer
Ability to handle confidential information professionally

Preferred Skills (Nice to Have)

Previous experience with call analysis, transcription, or reporting
Familiarity with CRM notes, customer service, or sales calls
Ability to work independently with minimal supervision
Experience in professional or business communication