Full-time English Transcription and Reporting Specialist

Job Description

We are looking for a full-time freelancer with excellent English communication skills who can clearly understand spoken English and produce accurate, well-structured written reports. The main objective of this role is to analyze recorded phone calls and create clear written summaries and reports.

This is a full-time position requiring approximately 8 hours of work per day.

Responsibilities

Listen carefully to recorded phone calls
Create clear, concise, and accurate written reports based on the calls
Summarize key points, actions, and outcomes from each conversation
Ensure all reports are grammatically correct, professional, and well-organized
Maintain consistency and accuracy in reporting
Meet deadlines and manage daily workload effectively

Requirements

Fluent in English (spoken and written)
Strong listening and comprehension skills
Excellent writing and grammar skills

Ability to understand different English accents
High attention to detail
Reliable internet connection and computer
Ability to handle confidential information professionally
Ability to work 8 hours per day on a consistent schedule

Preferred Skills (Nice to Have)

Previous experience with call analysis, transcription, or reporting
Familiarity with CRM notes, customer service calls, or sales calls
Ability to work independently with minimal supervision
Experience in professional or business communication