Italian Account Manager for IT Support
Budget: €6 – €12 EUR
As an IT company, we're in need of a competent Italian speaker to provide ongoing account management support for our Italian clients.
Key Responsibilities:
- Customer Onboarding: You'll be involved in the initial setup and account creation for new customers. This includes ensuring that the account is properly configured and the customer receives necessary information to get started.
- Ongoing Support and Follow-up: Your role doesn't end at onboarding. We need you to maintain an open line of communication with clients, ensuring they're satisfied with our services. This includes answering their questions and providing necessary guidance.
Ideal candidate:
- Native Italian speaker with fluent English
- Experience in customer service and account management
- Strong communication and problem-solving skills
- Familiarity with IT or tech industry is a plus
Your role is crucial in maintaining positive client relationships and ensuring their needs are met in a timely and efficient manner.
Key Responsibilities:
- Customer Onboarding: You'll be involved in the initial setup and account creation for new customers. This includes ensuring that the account is properly configured and the customer receives necessary information to get started.
- Ongoing Support and Follow-up: Your role doesn't end at onboarding. We need you to maintain an open line of communication with clients, ensuring they're satisfied with our services. This includes answering their questions and providing necessary guidance.
Ideal candidate:
- Native Italian speaker with fluent English
- Experience in customer service and account management
- Strong communication and problem-solving skills
- Familiarity with IT or tech industry is a plus
Your role is crucial in maintaining positive client relationships and ensuring their needs are met in a timely and efficient manner.