Customer Service Rep for Scheduling and Pre-Qualifying
Budget: $15 – $25 USD
I'm looking for a dedicated Customer Service Representative to manage and schedule customer inquiries.
Key Responsibilities:
- Use a custom app on your mobile for calls and texts.
- Respond to customer inquiries within 5 minutes.
- Communicate with customer using a provided script.
- Pre - qualify customer prior to scheduling the appointment.
- Schedule customers based on zip code and company requirements.
- Report interactions including summary, customer details, and scheduled appointments.
Requirements:
- Availability from 7:00 AM - 10:00 PM EST.
- Fluent and understandable in English.
- Experience in customer service and scheduling is preferred.
Note *** Pre - qualifying a customer is a very essential part of this role!
Key Responsibilities:
- Use a custom app on your mobile for calls and texts.
- Respond to customer inquiries within 5 minutes.
- Communicate with customer using a provided script.
- Pre - qualify customer prior to scheduling the appointment.
- Schedule customers based on zip code and company requirements.
- Report interactions including summary, customer details, and scheduled appointments.
Requirements:
- Availability from 7:00 AM - 10:00 PM EST.
- Fluent and understandable in English.
- Experience in customer service and scheduling is preferred.
Note *** Pre - qualifying a customer is a very essential part of this role!