Bahasa WhatsApp Support Assistant
Budget: $15 – $25 USD
I need reliable help responding to incoming WhatsApp messages in Bahasa Indonesia. The chats come from prospects and existing customers, so every reply must be friendly, accurate, and in a consistent tone that reflects our brand’s professionalism.
Scope of work
• Monitor the dedicated WhatsApp number during agreed-upon hours.
• Read and understand each inquiry, then craft a clear Bahasa Indonesia response.
• Use provided FAQ sheets, price lists, and simple templates; escalate anything outside those guidelines to me.
• Keep a concise log of resolved conversations, open issues, and follow-ups in Google Sheets.
What I’m looking for
• Excellent written Bahasa Indonesia with natural, engaging wording.
• Familiarity with WhatsApp Web and basic spreadsheet updates.
• Strong attention to detail and a calm, customer-focused approach.
If you have prior experience handling WhatsApp or other instant-messaging customer support, let me know. Include a brief note on your typical response time and availability so we can coordinate shifts quickly.
Scope of work
• Monitor the dedicated WhatsApp number during agreed-upon hours.
• Read and understand each inquiry, then craft a clear Bahasa Indonesia response.
• Use provided FAQ sheets, price lists, and simple templates; escalate anything outside those guidelines to me.
• Keep a concise log of resolved conversations, open issues, and follow-ups in Google Sheets.
What I’m looking for
• Excellent written Bahasa Indonesia with natural, engaging wording.
• Familiarity with WhatsApp Web and basic spreadsheet updates.
• Strong attention to detail and a calm, customer-focused approach.
If you have prior experience handling WhatsApp or other instant-messaging customer support, let me know. Include a brief note on your typical response time and availability so we can coordinate shifts quickly.