Call Centre Agents

Job ID: 39296575

Budget: $2 – $8 CAD

Who We Are:

Cyclic Materials is one of the most exciting cleantech companies in North America.

We are addressing environmental, geopolitical, and supply chain challenges by recovering rare earth elements and other valuable materials from many difficult-to-recycle products of the modern world. We provide the market with a secure and regional supply of metals critical to the energy transition, and do so in an ethical, economically viable, and sustainable way.

With the global market for magnet rare earth elements forecast to increase dramatically by 2030, establishing new sources of these critical elements will be vital to support the electrification of transportation and energy across Canada, North America, and around the world. Cyclic Materials is positioned to be a key player in developing a circular economy to support the energy transition.

We are a passionate, driven group of people who bring a dedication to the entrepreneurial spirit paired with a desire to make a meaningful positive impact on the planet. Cyclic Materials believes in fostering a culture of respect and support across all our stakeholders.

Join our team and help build a global recycling cleantech company!


About the Role:

We’re seeking motivated Call Centre Agents to work a full-time 12-month contract. The Call Centre Agents will be qualifying leads, scheduling appointments, and driving business development. They will be reporting to the Director, End-of-Life. Responsibilities include:

Qualify leads by conducting outbound calls to potential customers.

Schedule appointments with qualified prospects.

Gather and record prospect information in CRM.

Meet and exceed targets and activity metrics.


Requirements:

Ability to work in the Eastern, Central, and/or Pacific time zones is a must.

Ability to work 8 hours/day, Monday to Friday, is a must.

Access to your own computer, reliable internet, and phone is a must.

1-2 years of experience in a call centre or business development role.

Strong command of the English language.

Ability to make a high volume of calls while maintaining accuracy.

Experience using CRM software is a plus.


Learn More About Cyclic Materials Here

https://www.youtube.com/watch?v=OEf6tR-TmAc

An Equal Opportunity employer, at Cyclic Materials, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.