European hotel Chinese customer service
Budget: €1,500 – €3,000 EUR
I’m expanding our European hotel-booking platform and need fluent Chinese speakers who can engage travellers with speed, warmth and accuracy across chat, email and phone. Open roles cover online customer service, new-policy assistance, clerical support, translation of short texts, virtual tour guidance, sales follow-ups and brand-desk reception. You choose the track that suits you best; I provide the training so previous experience isn’t necessary.
Success in any of these positions hinges on:
• Customer service skills that keep guests happy and loyal
• Multitasking ability to juggle several chats or tools at once
• Problem-solving skills to turn travel hiccups into smooth journeys
Because our traffic peaks on both desktop and mobile, solid computer and smartphone literacy is essential. Training is delivered free of charge, after which you’ll step into a guaranteed €3 000 base salary with performance bonuses, paid time off and other benefits.
If you’re enthusiastic, fluent in Chinese and ready to represent a global brand from day one, I’d love to hear how you can elevate our travellers’ experience.
Success in any of these positions hinges on:
• Customer service skills that keep guests happy and loyal
• Multitasking ability to juggle several chats or tools at once
• Problem-solving skills to turn travel hiccups into smooth journeys
Because our traffic peaks on both desktop and mobile, solid computer and smartphone literacy is essential. Training is delivered free of charge, after which you’ll step into a guaranteed €3 000 base salary with performance bonuses, paid time off and other benefits.
If you’re enthusiastic, fluent in Chinese and ready to represent a global brand from day one, I’d love to hear how you can elevate our travellers’ experience.