IT Support Professional

$ 20.00 — 30.00 USD

We are looking for an independent contractor excited by helping others resolve IT and technology-related issues.

The ideal candidate would be looking for flexible, part-time work Monday-Friday.
Anticipated hours available would vary from 0-20 hours per week.
We would be open to offering hours that would support potential clients who operate on weekends or evenings.
The majority of work could be performed remotely; however, some on-site support at client facilities may be necessary to best serve the client and resolve the issue. for our clients in the USA through our RMM and PSA systems.
The applicant must have access to a private, reliable high-speed internet connection.
The ideal candidate should be experienced configuring, diagnosing, and working within Microsoft Windows operating systems, primarily Microsoft Windows 10 Pro.
Also, experience configuring and integrating Microsoft Office 360 applications and accounts is required.
Experience setting up Active Domain accounts on a local server or Microsoft Azure cloud platform is a plus.
The technician will be responsible for providing IT support for all aspects of a small to medium office environment.
Below is a brief list of the technologies, devices, and software the application should be familiar with and have experience using.
End-point security: antivirus software and device firewall policies
Backup services: local or cloud data backup
Email account set-up and configuration, both locally and within online service accounts
Network or directly connected printer configuration, management, and driver installation
Network router configuration and diagnosis
Network-attached storage set-up, maintenance, and integration
Data server configuration and management
Cloud storage set-up and administration
Windows PC accessory device installation and support: keyboard, mouse, USB drive, desktop hub, etc...

Windows PC software installation and set-up
Applicants with common IT certifications received within the last 3-5 years will receive preferential consideration.
Below is a list of desirable certifications.
A+ (CompTIA)
Google IT Support Professional
Microsoft 365: Modern Desktop Administrator Associate
MTA: Windows Operating System Fundamentals
MTA: Networking Fundamentals
MTA: Security Fundamentals
MTA: Windows Server Administration Fundamentals
MSCA: Windows Server 2016
Microsoft Certified Professional
HDI Desktop Support Technician certification
ITIL 4 Foundation Level
ITIL 4 Managing Professional
Hired applicants must undergo a background check before work can be started.

We seek to provide diverse employment opportunities that serve the employee and utilize their gifts and abilities.
We look for ways to provide a flexible and accommodative work structure that best serves our clients and our employees.
We wish to empower our employees to solve challenges at work as well as in their personal lives.

We hope this position provides a fulfilling opportunity for your skills to serve others.

System AdminComputer SupportServerField Technical Support

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