i open a program, and nothing happens. please help fix

Job ID: 30693852

Budget: $10 – $30 USD

fresh install of windows.

i have a program i install on every computer.

last week i installed it on two computers and its working fine.

i have just installed this program on a new computer, and after i double click it, nothing happens!

it acts like it opens but nothing ever happens.

what could this be? if you dont put FEED in your message, i know youre just copying and pasting.

put FEED in your message if you are real.