Zoho Support Specialist
Budget: $250 – $350 USD
Work a night shift and make some extra income. 8 Pm to 12 Pm India time is morning time on Mexican Companies.
We are a Mexican Online Business Help & Support agency for Zoho Users and we are looking for a partner to help us assist our customers in their support requests.
Apply only if you have Verifiable Zoho Applications Support Experience.
JOB CONDITIONS
- Remote job.
- Your performance will be measured by tasks on time, with incidence or not fulfilled.
- Monthly fixed payment, and commissions after 3 month trial period.
YOU APPLY BECAUSE YOU ARE AN EXPERT IN:
1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications.
2.- Support and Training to Users of the Zoho One Ecosystem.
3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.
4.- Documentation of the evidence of Support and Digitization evidence documentation.
5.- Functionality tests and Quality Assurance in Developments.
6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meeting, or email with clients.
7.- Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.
Requirements
- Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.
- Fluent English.
- Availability to cover shift in central time zone from 8:00 am to 12:00 pm.
- A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.
- You will work under a confidentiality agreement.
-If you want to be part of a Mexican team, join us!!
Benefits
- Permanent remote work.
We are a Mexican Online Business Help & Support agency for Zoho Users and we are looking for a partner to help us assist our customers in their support requests.
Apply only if you have Verifiable Zoho Applications Support Experience.
JOB CONDITIONS
- Remote job.
- Your performance will be measured by tasks on time, with incidence or not fulfilled.
- Monthly fixed payment, and commissions after 3 month trial period.
YOU APPLY BECAUSE YOU ARE AN EXPERT IN:
1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications.
2.- Support and Training to Users of the Zoho One Ecosystem.
3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.
4.- Documentation of the evidence of Support and Digitization evidence documentation.
5.- Functionality tests and Quality Assurance in Developments.
6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meeting, or email with clients.
7.- Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.
Requirements
- Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.
- Fluent English.
- Availability to cover shift in central time zone from 8:00 am to 12:00 pm.
- A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.
- You will work under a confidentiality agreement.
-If you want to be part of a Mexican team, join us!!
Benefits
- Permanent remote work.