Zoho Professional for Procurement & Order Management Efficiency

Job ID: 38792374

Budget: $250 – $750 USD

Job Title: Zoho Expert Needed to Streamline Procurement and Order Management Workflow
Description:
We are a general trading company based in Dubai, focused on receiving client orders, procuring goods, and shipping them to Djibouti via air or sea. We are seeking a Zoho expert to design and implement a streamlined workflow using Zoho applications. The goal is to automate and simplify our processes to improve efficiency for our team.
Scope of Work:
Process Mapping & Consultation
- Analyze our current process (outlined below) and provide recommendations for improvements.
- Suggest the best Zoho tools for each step of the workflow.

Zoho Creator
- Build custom forms for:
- Client request intake.
- Supplier RFQs (Request for Quotations).
- Create workflows to automate:
- Status updates (e.g., order status, payment status).
- Notifications for approvals and pending actions.
- Design a dashboard for real-time tracking of all orders.

3. Zoho Inventory
- Set up and configure Zoho Inventory to:
- Track client orders and supplier procurement.
- Manage shipping and delivery tracking.

4. Zoho CRM
- Integrate Zoho CRM to manage client interactions and order history.
- Automate follow-ups for quotes, payments, and delivery updates.

5. Zoho Books
- Integration with the procurement and order management process.

6. Zoho Flow
- Set up Zoho Flow to automate integrations between:
- Zoho Creator, Inventory, CRM, and Books.

Automation and Notifications
- Automate repetitive tasks like:
- Status updates in the system.
- Sending quotes, invoices, and payment reminders.
- Configure approval workflows (e.g., GM approval for purchases above a threshold).

Testing and Training
- Test the entire system for functionality and ensure all workflows are working smoothly.
- Provide a short training session or documentation for our staff.

Current Process Overview:
Our current process involves:
1. Receiving client requests via email or messages.
2. Tracking requests in SharePoint.
3. Contacting suppliers for quotations.
4. Creating client quotations manually in Zoho.
5. Seeking GM approval for purchases.
6. Processing payments through Accounts.
7. Updating delivery and order statuses manually on SharePoint.


We want to replace this with an efficient, automated system using Zoho tools.

---

Requirements:
- Proven experience with Zoho applications, especially Creator, Inventory, CRM, Books, and Flow.
- Ability to map and streamline workflows.
- Strong understanding of procurement and order management processes.
- Excellent communication skills for consultation and staff training.

Deliverables:
- Fully implemented Zoho workflow tailored to our process.
- Documentation of workflows and systems.
- Training session for our staff.



Budget:
We are open to proposals. Please include your rate and estimated hours for completion.
Related categories: Zoho Zoho Creator Zoho CRM Zoho Show