Zoho One Expert (CRM, Books, Inventory, Desk, Analytics, Automation) – Ongoing Role

Job ID: 40317163

Budget: $8 – $15 AUD

We are looking for a highly experienced Zoho One expert to work with our team on an ongoing basis.

We’ve been using Zoho for over 4 years and are now focused on optimising, automating, and scaling our systems across the entire business.

This is not a basic setup role — we need someone who deeply understands Zoho and can architect, refine, and continuously improve our workflows and data structure.

We are specifically looking for someone to build a long-term working relationship, not a one-off contractor.

What We Need:
Expert across Zoho One suite (CRM, Books, Inventory, Desk, Analytics, Projects, etc.)
Strong experience in Zoho Inventory (stock tracking, assemblies, purchase orders, workflows, integrations)
Strong experience building workflows, custom functions (Deluge), and automation systems
Advanced capability in Zoho Analytics (dashboards, reporting, data modelling)
Deep understanding of Zoho Desk (ticketing, SLAs, automation, customer journeys)
Ability to map business operations and align them with Zoho structure
Experience integrating multiple Zoho apps into a single source of truth
Ability to identify inefficiencies and recommend improvements
Scope of Work:
Review current Zoho setup across departments
Map out core business functions and workflows
Optimise Zoho Inventory for production, stock, and order flow
Improve and rebuild automation where required
Build dashboards and reporting in Zoho Analytics
Optimise Zoho Desk for customer support flows
Ensure clean data structure and system scalability
Work closely with our team on an ongoing basis to continuously improve systems
About Us:

We are a fast-growing Australian manufacturing and rental business operating in multiple cities.
We rely heavily on Zoho as the backbone of our operations and are committed to building a best-in-class system.

Ideal Candidate:
Proven experience with complex Zoho implementations
Strong experience with inventory-heavy or manufacturing businesses
Strong problem-solving and systems thinking mindset
Clear communicator who can explain structure and logic
Looking for a long-term partnership, not short-term work
Engagement:
Ongoing work (part-time / project-based to start)
Long-term role for the right person
Opportunity to grow with the business
To Apply:

Please include:

Examples of Zoho systems you have built or optimised
Specific experience with Zoho Inventory, Analytics, and Desk
Brief outline of how you approach system mapping and optimisation
Related categories: Zoho Zoho CRM