Zoho Desk Recurring Ticket Automation
Budget: $8 – $15 USD
I need a Deluge custom function in Zoho Desk that will automatically open tickets on a recurring schedule. The function must accept daily, weekly, and monthly intervals so I can assign the recurrence that suits each use-case without editing the script every time.
Each ticket generated has to include:
• full customer details pulled from the relevant contact / account
• a predefined issue description
• the priority level we set for that rule
The goal is simple: once the rule is saved, tickets appear in the chosen department exactly when they should, already populated with those three pieces of information and ready for my team to act on.
Please deliver a clean, commented Deluge script plus brief setup instructions so I can paste it into the workflow and start using it right away.
Each ticket generated has to include:
• full customer details pulled from the relevant contact / account
• a predefined issue description
• the priority level we set for that rule
The goal is simple: once the rule is saved, tickets appear in the chosen department exactly when they should, already populated with those three pieces of information and ready for my team to act on.
Please deliver a clean, commented Deluge script plus brief setup instructions so I can paste it into the workflow and start using it right away.