Zoho Desk Custom Function: choose a template to reply to the ticket

Job ID: 34598258

Budget: $10 – $30 USD

If the Order Number of the Ticket Information is not empty, then:
Choose the template “DE-T“ to reply to the ticket if the ticket language is German;
Choose the template “FR-T“ to reply to the ticket if the ticket language is French;
Choose the template “IT-T“ to reply to the ticket if the ticket language is Italian;
Choose the template “EN-T“ to reply to the ticket if the ticket language is others;

Reference:
https://www.zoho.com/deluge/help/
Related categories: Zoho Zoho CRM