Zoho CRM Plus Customization

Job ID: 39309358

Budget: $250 – $750 CAD

I'm in need of an expert who can customize different parts of Zoho CRM Plus urgently. The areas requiring customization include:

- Sales Automation
- Customer Support
- Marketing Automation
- Customer Portal
- Sales Agent Portal
- AI Interfacing

Please include your past work with Zoho CRM, specifically any relevant customizations you've implemented in the past. Time is of the essence for this project so prompt and efficient service is greatly appreciated.

Detailed Breakdown:
Zoho CRM Plus

We are a small prefab construction company. That would like to be scalable as business grows. Right now I am an owner\operator

To create a central application to:

Marketing:
Monitor Marketing Expenses and Analytics
Track Google Ad Words
FB Meta
Email Mass List

Sales:
Track Customer leads to fruition or failure.
Interface with Accounting Systems
Create an automated workflow system that is step and task based.
Assign tasks to relevant parties for each step of production

Align with Legal and Building Permits\Cities

Team Management:
Centralized Calendaring for the sales agents, trades and team.

Sales Agents: (Not employees but independent sales people (no license)
Manage their calendars and appointments for our clients
Can input their leads
Monitor progress
Calculate their commissions
Interface with accounting to create their payments at each milestone of production

Customer Portal: (No license)
To give access to a client to watch progress
Make milestone payments
Liaise with Customer service
Makes notes on file using WhatsApp\Email

Trade monitoring: Not employees but 3rd party contractors (No license)
As our trades go to site they should be able to provide updates using apps and pictures for the client to see.

Google Sheets
Embed Google Sheets which has our materials list and other pertinent information

Legals
The CRM can house a scanned or PDF copy of our contracts with our clients and our trades, sales agents and other suppliers

Backup to Google Drive?

Link to an accounting system like QuickBooks to ensure everything is linked.

AI for robochats and telephony interlinking

There is more but this is a start of what we are looking to build out....
Related categories: CRM Zoho Zoho Creator Zoho CRM