Zoho Desk Setup and Training

I need help setting up and configuring Zoho Desk, as well as providing basic training for new users.

Key areas for setup and configuration include:
- Workflow automation
- Ticket management
- Custom fields and layouts

Ideal skills and experience:
- Proficiency in Zoho Desk
- Experience in workflow automation and ticket management
- Ability to customize fields and layouts
- Experience in training users on software platforms

Looking for someone who can ensure a smooth setup and equip my team with the necessary skills to use Zoho Desk effectively.