Multichannel Customer Collaboration Portal

Job ID: 37843463

Budget: $30 – $250 USD

I am seeking a skilled developer or team to recommend of of products in market and then start configuring the account that will integrate WhatsApp, Instagram, X, and a web form to provide seamless collaboration with my customers. Here's what you need to know:

- The portal must feature two core capabilities: Messaging and Customer Profiles.
- Auto assign to agents, and admin can monitor the performance

If you have previous experience in similar communication portal and integration with specified platforms, I am looking forward to hearing from you. Demonstrable understanding of these platforms' APIs is pivotal.
Related categories: Customer Service Zoho CRM