Zendesk Template API v2 Upgrade
Budget: $30 – $250 CAD
My custom Zendesk Help Center theme still relies on deprecated API v1 calls for articles, sections and related content. I need the code refactored so every request now uses API v2 while keeping today’s look and behaviour intact.
Here is what I’m after:
• Audit the current JavaScript, HTML and any server-side snippets to map every v1 endpoint in use.
• Replace those calls with the equivalent API v2 endpoints, handling the new pagination and authentication rules.
• Verify that article, section and category data render correctly throughout the Help Center, including search and any dynamic content loaders.
• Leave the layout, styling and mobile responsiveness as they stand, unless a small tweak is essential for v2 compatibility—if a smarter fix or minor visual improvement is obvious, feel free to suggest.
• Final hand-over should include the updated theme package and a short changelog or commit notes so I can trace what changed and why.
Please be comfortable working with Zendesk’s REST API v2, JavaScript (ES6), Handlebars templates and the standard Help Center theme structure. Everything should run error-free in my sandbox before we promote to production.
Here is what I’m after:
• Audit the current JavaScript, HTML and any server-side snippets to map every v1 endpoint in use.
• Replace those calls with the equivalent API v2 endpoints, handling the new pagination and authentication rules.
• Verify that article, section and category data render correctly throughout the Help Center, including search and any dynamic content loaders.
• Leave the layout, styling and mobile responsiveness as they stand, unless a small tweak is essential for v2 compatibility—if a smarter fix or minor visual improvement is obvious, feel free to suggest.
• Final hand-over should include the updated theme package and a short changelog or commit notes so I can trace what changed and why.
Please be comfortable working with Zendesk’s REST API v2, JavaScript (ES6), Handlebars templates and the standard Help Center theme structure. Everything should run error-free in my sandbox before we promote to production.