Zendesk Reporting
Budget: $25 – $50 USD
My business and I are looking for an experienced freelancer to help us develop a Zendesk reporting solution. We need someone who has experience in integrating Zendesk into our operations and understands how to leverage the platform to help track the performance of our customer support team.
Specifically, we are looking to track multiple metrics such as response time, ticket volume and customer satisfaction. We are also open to either setting up a custom dashboard or integrating a reporting solution with an existing tool, however we would like someone to help us determine the best option for our needs. Lastly, for the successful implementation of the Zendesk reporting solution, our timeline is within the next month.
If you have the appropriate skills and experience to help us use Zendesk to reach our goals, please don't hesitate to get in touch. We look forward to hearing from you!
Specifically, we are looking to track multiple metrics such as response time, ticket volume and customer satisfaction. We are also open to either setting up a custom dashboard or integrating a reporting solution with an existing tool, however we would like someone to help us determine the best option for our needs. Lastly, for the successful implementation of the Zendesk reporting solution, our timeline is within the next month.
If you have the appropriate skills and experience to help us use Zendesk to reach our goals, please don't hesitate to get in touch. We look forward to hearing from you!