Migrate Helpdesk from Zendesk to Jira

Job ID: 39669756

Budget: $250 – $750 AUD

I need to move our customer-facing helpdesk from Zendesk to Atlassian Jira.

Requirements:
- Retain customer ticket management and knowledge base functionalities.
- Migrate all historical data from Zendesk to Jira.
- Organize customer tickets by customer in Jira.

Ideal skills and experience:
- Expertise in both Zendesk and Atlassian Jira.
- Strong data migration skills.
- Experience in setting up and configuring Jira for helpdesk use.