Dutch speaking Customer Service Representative
Budget: €6 – €12 EUR
First Screen is seeking a native level Dutch speaker Customer Service Representative to join our team remotely. You will be working from home. If you are talented and want to be part of an innovative and fast-growing company, then we welcome your application.
Responsibilities
* Bi-lingual Dutch/English speaking.
* You will be responsible for providing service information and resolving customer queries mainly via phone and email.
* Effectively manage Customer queries, subscriptions, complaints and refunds from customers, operators and partners via email, phone and social media channels.
* Provide accurate, valid and complete information about products and services
* Tactfully handle disputes from customers.
Requirements
* Work remotely.
* Customer Service Oriented with relevant experience of min 1 year.
* Native level Dutch speaker and fluent in English.
* Familiarity with customer care systems such as Zendesk and Talkdesk.
* Detail oriented problem solver.
Responsibilities
* Bi-lingual Dutch/English speaking.
* You will be responsible for providing service information and resolving customer queries mainly via phone and email.
* Effectively manage Customer queries, subscriptions, complaints and refunds from customers, operators and partners via email, phone and social media channels.
* Provide accurate, valid and complete information about products and services
* Tactfully handle disputes from customers.
Requirements
* Work remotely.
* Customer Service Oriented with relevant experience of min 1 year.
* Native level Dutch speaker and fluent in English.
* Familiarity with customer care systems such as Zendesk and Talkdesk.
* Detail oriented problem solver.