Zapier Booking & Hospitality Automation

Job ID: 39717269

Budget: €250 – €750 EUR

I manage a venue that hosts events and also runs as a small bed-and-breakfast, and I want to streamline everything through Zapier. The booking flow is the heart of the system: every new, modified, or cancelled reservation must automatically update the channel manager so room availability stays accurate across all OTAs and our website.

From that same booking trigger I’d like to:

• Send personalised WhatsApp Business messages for confirmation, pre-arrival information, and post-stay feedback
• Push each reservation (and any subsequent changes) to Google Calendar so staff always have an up-to-date schedule
• Log guest, payment, and revenue data into a Google Sheets dashboard that feeds real-time economic reports (or Data Studio/Looker Studio if you prefer)
• Notify a simple chatbot on our social pages so FAQs get answered instantly

Deliverables
• 5-7 production-ready Zaps (or equivalent Webhooks) covering booking → channel manager, booking → WhatsApp, booking → calendar, booking → reporting, and chatbot/social alerts
• Clear documentation of every step, filter, and key/secret you touch
• A brief hand-over call so my team can tweak or expand the flows later

Acceptance criteria
– Any change in a reservation shows on every connected platform within five minutes
– WhatsApp messages respect our 08:00-22:00 local send window
– Revenue reports update without manual refresh and display daily, weekly, and monthly totals

If you’ve previously connected tools like Cloudbeds, SiteMinder, or WooCommerce Bookings to WhatsApp, Google Sheets, or Facebook/Instagram Messenger via Zapier, please mention it. I’m ready to start as soon as we agree on the proposed architecture and timeline.