Web Shop AJAX Dynamic Update Issue

Job ID: 37642298

Budget: €30 – €80 EUR

My web store is based on WordPress and WooCommerce, I use a plugin for products that are sold by length and the weight is calculated in proportion to the length. That plugin worked great until a month ago, but it stopped after some updates and now it doesn't calculate the weight in the basket.

For example, if a metal tube weighs 1 gram per millimeter, if the client chooses a length of 1500 mm, then the plugin calculates the weight, which in this case would be 1.5 kg, but now it no longer works and only one gram is calculated for a length of 1500 mm.

The designer of that plugin says that the problem is with ajax.

When the product is added to the basket, the exact weight is visible in the basket at the first moment, but at the end, after two seconds, it is reset and returns to the initial weight per unit of measurement, one gram, which is the weight per millimeter.

We need someone with experience who can see where the problem is and solve it. I can make a staging of the entire site so that you can experiment freely.
Related categories: PHP JavaScript AJAX WordPress WooCommerce