Tech Specialist for websites, online courses in LearnDash, subscriptions in MemberPress and billing systems in Ontraport.
Budget: $50 – $0 USD
Ongoing projects: General tech issues 1- 2 hrs/week, supporting with other larger projects, such as building out a launch or course systems - up to 5 hrs/week, more during a launch.
Minimum of 3 years technical experience working online
Ongoing Tasks for this Role:
Confirming system functionality:
Communicating how the systems work
Making sure that they are functioning correctly by looking at the systems themselves as well as looking at the events inside of contacts and seeing what happened with them
Setting up payments for people inside of Ontraport
Designing campaigns and systems for new demands/requests
Making micro-tweaks to existing campaigns to meet requests/demands
Building new campaigns or modifying existing campaigns to meet new requests/demands
Handling random tech questions and requests
Keeping track of the on-going systems and performing needed maintenance
Noticing when changes or errors occur and creating solutions that can be applied
Design and Course building needs
Online and website security.
Making sure systems speak with one another - handling API issues in Zapier.
Taking larger tasks inside of ClickUp and breaking them down into smaller individual tasks → taking the larger vision of a system and breaking it into its parts
And always thinking of more ways to automate things including finding ways to make things more efficient
Tech Specialist Role during Launches
Envisioning the entirety of the system that needs to be built for that specific launch
Helping devise the plan of what needs to be built
Building the necessary pieces and making them integrate together:
Sales Pages
Thank You Pages
Order Forms
Ontraport Campaigns
Purchase successful
Purchase unsuccessful
Membership or Drip for course sometimes both
Waitlisting/Off-boarding/promo follow-up/etc
LearnDash Courses
Tags
Tracked Links
Notifications and emails
Any additional app integrations: jotform/zapier/acuity/etc
QA for the systems
creating the spec sheet for all the QA that needs doing
Setting up any test accounts needed
Correcting bugs found
Checking and repairing integrations and API issues
Reactivating things in test mode
Helping with any other tech glitches
Minimum of 3 years technical experience working online
Ongoing Tasks for this Role:
Confirming system functionality:
Communicating how the systems work
Making sure that they are functioning correctly by looking at the systems themselves as well as looking at the events inside of contacts and seeing what happened with them
Setting up payments for people inside of Ontraport
Designing campaigns and systems for new demands/requests
Making micro-tweaks to existing campaigns to meet requests/demands
Building new campaigns or modifying existing campaigns to meet new requests/demands
Handling random tech questions and requests
Keeping track of the on-going systems and performing needed maintenance
Noticing when changes or errors occur and creating solutions that can be applied
Design and Course building needs
Online and website security.
Making sure systems speak with one another - handling API issues in Zapier.
Taking larger tasks inside of ClickUp and breaking them down into smaller individual tasks → taking the larger vision of a system and breaking it into its parts
And always thinking of more ways to automate things including finding ways to make things more efficient
Tech Specialist Role during Launches
Envisioning the entirety of the system that needs to be built for that specific launch
Helping devise the plan of what needs to be built
Building the necessary pieces and making them integrate together:
Sales Pages
Thank You Pages
Order Forms
Ontraport Campaigns
Purchase successful
Purchase unsuccessful
Membership or Drip for course sometimes both
Waitlisting/Off-boarding/promo follow-up/etc
LearnDash Courses
Tags
Tracked Links
Notifications and emails
Any additional app integrations: jotform/zapier/acuity/etc
QA for the systems
creating the spec sheet for all the QA that needs doing
Setting up any test accounts needed
Correcting bugs found
Checking and repairing integrations and API issues
Reactivating things in test mode
Helping with any other tech glitches