Seeking Long-Term IT / Programmer Support for Established SaaS Membership Platform

Job ID: 40180640

Budget: $15 – $25 USD

Seeking Long-Term IT / Programmer Support for Established SaaS Membership Platform

We are seeking a reliable, experienced IT professional / programmer to support our established SaaS membership platform for Real Estate Professionals on an as-needed, ongoing basis.

Our previous IT partner worked with us for over three years and is no longer available, so we are looking to build a new long-term working relationship with someone dependable and responsive. This is not a one-time project.

About Our Platform

Established SaaS membership site (already built and live)

Built on WordPress

Uses the Divi theme

Membership management via MemberMouse

Integrated with a white-labeled Sendible platform for social media scheduling and posting

Hosted on our own dedicated server (Server4You)

We are not looking for a site rebuild or redesign. We need an experienced professional who can step in to handle technical issues, troubleshooting, updates, and maintenance as they arise.

What We’re Looking For

Long-term availability — we want someone we can rely on over time

Strong experience with:

WordPress

Divi theme

MemberMouse

Bonus (not required but preferred):

Experience with dedicated servers

Familiarity with Server4You or similar hosting environments

Ability to diagnose and resolve technical issues efficiently

Comfortable working with an existing, live membership-based SaaS platform

Response Expectations

Timely communication is important

Issues should be acknowledged and addressed within 12 hours, accounting for time zone differences

We do not expect 24/7 availability, but we do need reliability due to the nature of a paid membership platform

Ongoing Responsibilities

Troubleshoot and resolve IT-related issues as they occur

Perform monthly website backups to the server

Provide confirmation/proof of completed backups

Next Steps

If you feel you meet the criteria above and are interested in a long-term working relationship, please reach out with:

A brief overview of your relevant experience

Examples of similar platforms you’ve supported

Your general availability and time zone

We are looking to hire immediately and value clear communication, consistency, and professionalism.
Related categories: PHP Website Design WordPress CSS Technical Support HTML SaaS