Part-time Customer Support with Dev Ops Experience - EU applicants only

Hi!

We're a growing team looking for someone to join our Customer Support team to serve the needs of our E.U. based clients. The successful team member will be responsible for the following tasks:

- Providing excellent customer service to customers via ticket system, email, and chat
- Troubleshooting customer issues by working with the developers and other support team members
- Assisting with software development tasks (testing, bug fixes) and resolving bugs in the code, testing fixes

Requirements:
- E.U. Based applicant (as per our GDPR requirements)
- Excellent English written and oral communication
- Able to work within an asynchronous team
- Familiarity with AWS and WordPress are an asset

The hours are part time to start with the opportunity to work full time as the business expands, as well as in different areas of the business. Full training is provided. If you're interested please also tell us what the most impressive customer service experience you ever received was so we know you've read this entire post.