Manage WordPress Websites
Budget: $30 – $250 USD
Oversee the daily operations of multiple website accounts
Working knowledge of website hosting, working on WordPress, and A2 Hosting.
Ability to complete basic HTML and CSS coding for websites
Perform required duties within deadlines and accurately with little to no mistakes
Attend weekly team meetings
Generate and deliver monthly website reports with analytics and other website data to subscribed client
Ability to communicate between clients and developers within the company by being a liaison for website management.
Basic understanding of UX and UI design
Show knowledge on how to apply SSL certificates, website security, FTP access, cPanel administration, e-mail hosting, and setup
E-commerce Solutions
Uptime monitoring
Perform Regular updates to the Client’s WordPress backend software, including WordPress, plugins, and themes
Perform Cloud backup of the website on a bi-weekly basis
Perform Recovery of website files from backups, as needed
Uptime monitoring*
Perform Regular security scans*
Set up website Hosting, if needed
Communicate with clients and monitor Web Support Help Desk
Work with clients on collaboration board
Complete website changes per client request
Debug, and remove malware and other infections from websites
Respond to emergency requests within 2 hours.
Learn customer products/ services and have a clear understanding of the company brand of each website you are assigned to.
Customer Service (answer emails, chats, phone calls, and other client communication channels) and direct to the appropriate team member.
Add, update, and delete products or services from websites
Update standard websites to present web standards and expectations
Ensure domains are renewed on-time
Plan and process new components for websites to raise user engagement
Monitor customer websites and prepare a monthly web report for all active clients
Prospect for other clients that may need website management services.
Monitor for expected downtime or other notifications and notify all clients
Ensure all plugins and software are updated weekly; bi-weekly, or monthly
Perform weekly website health checks
Generate a monthly website performance report for all assigned accounts
Monitor projects daily and login to Website Management Workspace to complete duties
Track time on website changes for each account assigned
Report to the Creative Director
Effectively communicate with team members and understand the difference between an urgent concern and a normal concern.
Monitor, research, and resolve website tickets daily in Website Management Workspace Board
Must have experience in and working knowledge of:
WordPress, Elementor Pro, Woocommerce, Wix, Squarespace
A2 Hosting
Trello
SuiteDash (portal)
Google Analytics
Google My Business
Google Workspace
Whatsapp phone number
High-Speed Internet
Working knowledge of website hosting, working on WordPress, and A2 Hosting.
Ability to complete basic HTML and CSS coding for websites
Perform required duties within deadlines and accurately with little to no mistakes
Attend weekly team meetings
Generate and deliver monthly website reports with analytics and other website data to subscribed client
Ability to communicate between clients and developers within the company by being a liaison for website management.
Basic understanding of UX and UI design
Show knowledge on how to apply SSL certificates, website security, FTP access, cPanel administration, e-mail hosting, and setup
E-commerce Solutions
Uptime monitoring
Perform Regular updates to the Client’s WordPress backend software, including WordPress, plugins, and themes
Perform Cloud backup of the website on a bi-weekly basis
Perform Recovery of website files from backups, as needed
Uptime monitoring*
Perform Regular security scans*
Set up website Hosting, if needed
Communicate with clients and monitor Web Support Help Desk
Work with clients on collaboration board
Complete website changes per client request
Debug, and remove malware and other infections from websites
Respond to emergency requests within 2 hours.
Learn customer products/ services and have a clear understanding of the company brand of each website you are assigned to.
Customer Service (answer emails, chats, phone calls, and other client communication channels) and direct to the appropriate team member.
Add, update, and delete products or services from websites
Update standard websites to present web standards and expectations
Ensure domains are renewed on-time
Plan and process new components for websites to raise user engagement
Monitor customer websites and prepare a monthly web report for all active clients
Prospect for other clients that may need website management services.
Monitor for expected downtime or other notifications and notify all clients
Ensure all plugins and software are updated weekly; bi-weekly, or monthly
Perform weekly website health checks
Generate a monthly website performance report for all assigned accounts
Monitor projects daily and login to Website Management Workspace to complete duties
Track time on website changes for each account assigned
Report to the Creative Director
Effectively communicate with team members and understand the difference between an urgent concern and a normal concern.
Monitor, research, and resolve website tickets daily in Website Management Workspace Board
Must have experience in and working knowledge of:
WordPress, Elementor Pro, Woocommerce, Wix, Squarespace
A2 Hosting
Trello
SuiteDash (portal)
Google Analytics
Google My Business
Google Workspace
Whatsapp phone number
High-Speed Internet