Shopify eCommerce - Email & Data

Job ID: 38000956

Budget: $2 – $8 USD

As an eCommerce business owner, I'm in need of a diligent freelancer who can take on the critical roles of Email Handling and Data Processing within our Shopify platform.

- **Email Response Management**: This entails handling all incoming emails from customers. The goal is to ensure timely and accurate responses, maintaining high quality customer service standards.

- **Data Entry and Organization**: You would be responsible for entering and organizing data within our Shopify platform. This would include product information, customer details, and other pertinent data.

- **Customer Query Resolution**: Addressing customer queries in a professional, friendly and efficient manner is crucial. You would need to have good problem-solving skills.

**Daily Volume**: The expected volume of emails and queries to be handled on a daily basis typically falls within the range of 50-100. It's important to maintain a quick turnaround time while ensuring accuracy.

The ideal candidate should have:
- Proficiency in Shopify platform administration
- Strong experience in email handling and customer service
- Exceptional data entry and organization skills
- Ability to resolve customer queries effectively
- A track record of maintaining high standards of accuracy and attention to detail

Please provide your relevant experience when bidding. Thank you.
Related categories: Data Entry Excel Word Copy Typing Shopify