Professional Resume Revamp Needed

Job ID: 40585257

Budget: $30 – $250 USD

My wife’s résumé needs a fresh, polished update that showcases the new role she began three months ago and positions her for higher-paying opportunities. The document must speak directly to corporate hiring managers—especially for a Customer Success Manager role—while still keeping doors open for Financial Advisor Associate or Loan Officer positions if they surface.

Here is what I will provide once we begin:
• Her current résumé in Word and PDF
• Bullet-point details of the new position, including early achievements and metrics
• A shortlist of core competencies she wants highlighted

What I need from you:
• Rewrite and reorganise Job Experience so the latest role reads fluently, emphasising impact and quantifiable results.
• Refresh the Skills section so it aligns with customer-centric, revenue-generating functions and modern CRM or fintech environments.
• Optimise formatting, keywords and layout for ATS compatibility without sacrificing a clean, professional aesthetic.
• Final delivery in both editable Word and print-ready PDF.

Acceptance criteria:
– Updated sections reflect the new job with clear accomplishments.
– Skills list is relevant to Customer Success Manager openings and easily tweakable for related financial roles.
– The résumé passes standard ATS scans (we can test on a free tool).
– No spelling, grammar or formatting inconsistencies.

Turnaround of three to five days is ideal, but let me know if you need more time. Looking forward to seeing her experience shine on paper.