WooCommerce Virtual Assistant Support

I manage a growing WooCommerce store and need help keeping our daily operations flowing smoothly. Each business day you will log in to the WooCommerce back-end, process new orders, reply to customer enquiries that arrive through email and our live-chat widget, and keep an eye on inventory so nothing goes out of stock unnoticed.

You should already feel comfortable navigating WooCommerce, drafting clear written replies in English, and switching between an email helpdesk (Gmail, Help Scout or similar) and a live-chat console. Basic Excel or Google Sheets skills will be useful when compiling inventory snapshots.

Deliverables
• Same-day responses to every email and live-chat ticket, following our tone guide
• Accurate order status updates and fulfilment notes in WooCommerce before the daily shipping cut-off
• Weekly spreadsheet summarising current stock counts and low-stock alerts

Let me know about your relevant experience and the hours you can reliably cover when you submit your proposal.