Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time -- 3

Job ID: 37212056

Budget: $2 – $10 USD

Fulltime Job - IT HelpDesk 8am - 5pm Eastern Standard Time

Must be able to answer phone calls in English and be understood.

- The description explains the time of work which is eastern time 8am to 5pm Monday through Friday.
- Clear English is a requirement as you will be working with clients over the phone
- Estimated 8 hours daily rates are anywhere from 25$ to 100$ per day which will be billed through Freelancer

I am looking for a mid-level IT Helpdesk professional to join our team for a full-time position. The ideal candidate will be responsible for providing remote support to our clients during business hours (8am-5pm EST) and will have experience with software issues.

Responsibilities:
- Provide remote IT support to clients during business hours
- Troubleshoot software issues
- Escalate complex issues to senior-level support

Requirements:
- Mid-level IT Helpdesk experience
- Excellent communication skills
- Familiarity with remote support tools and software
- Ability to work independently and within a team environment

Skills:
- Strong knowledge of software troubleshooting and problem-solving
- Familiarity with Windows and Mac operating systems
- Experience with remote support tools such as TeamViewer, Zoom, and GoToAssist

If you meet the qualifications and are interested in this position, please apply with your resume and cover letter.
Related categories: Windows Desktop Windows Server Helpdesk