Remote Technical Support Engineer (Long term)
Budget: $250 – $750 USD
Remote IT Support.
Must be available to work in Australia time zone and has a stable internet connection.
• Manage technology projects
• Help develop and implement best practices with M365, AAD,AD
• Manage implementation, upgrades and updates of technology
• Assist customers by phone, chat, Email and on-site with technology questions, setup and troubleshooting
• Diagnose, fix and document computer/ network related problem and projects
• Manage and follow daily schedule of tickets and projects
• Create a user in Server 2019 Active Directory, with restricted logon hours
• Join a windows 10 pro to Azure AD
• Setup 2FA for a user on M365
• Explain (verbally) a non-technical person what the "cloud" is
• Create a virtual machine on a Hyper-V host, from an ISO file located on a different computer on the network
• Assist a small business with creating a BCDR solution with minimal downtime
• Basic network troubleshooting, basic AD management, Advanced knowledge with MS365, Virus removal, Drive cloning, Hardware troubleshooting, and windows errors troubleshooting.
Must be available to work in Australia time zone and has a stable internet connection.
• Manage technology projects
• Help develop and implement best practices with M365, AAD,AD
• Manage implementation, upgrades and updates of technology
• Assist customers by phone, chat, Email and on-site with technology questions, setup and troubleshooting
• Diagnose, fix and document computer/ network related problem and projects
• Manage and follow daily schedule of tickets and projects
• Create a user in Server 2019 Active Directory, with restricted logon hours
• Join a windows 10 pro to Azure AD
• Setup 2FA for a user on M365
• Explain (verbally) a non-technical person what the "cloud" is
• Create a virtual machine on a Hyper-V host, from an ISO file located on a different computer on the network
• Assist a small business with creating a BCDR solution with minimal downtime
• Basic network troubleshooting, basic AD management, Advanced knowledge with MS365, Virus removal, Drive cloning, Hardware troubleshooting, and windows errors troubleshooting.