Help with VPN setup on MAC OS Big Sur

Job ID: 34642955

Budget: $30 – $250 AUD

I have a Windows Server 2019 which has a L2TP over IPSEC with pre shared key VPN setup and it works fine from all windows clients.

However we have a few uses with a macs who cant connect. They are using Mac OS Big Sur or Catalina or newer

I noticed this on Apple support:

https://support.apple.com/en-asia/HT211840

Need the VPN working for these Mac users
Related categories: Windows Desktop System Admin Mac OS Windows Server VPN