E-Commerce & Website Technical Manager

Overview:

We are hiring a reliable and proactive Technical Manager to oversee daily website, server, and e-commerce operations. You will manage technical workflows, coordinate with junior IT staff, handle reporting, troubleshoot issues, and ensure the smooth daily functioning of all platforms.

This role requires strong communication and problem-solving

Key Responsibilities:

Daily Technical Oversight:
• Perform daily website & server health checks
• Monitor uptime, performance, backups
• Communicate technical updates clearly and proactively
• Coordinate tasks with junior technical support staff
• Troubleshoot and resolve technical issues (plugins, servers, emails, hosting)

Analytics & Reporting:
• Run daily reports
• Weekly SEO reporting
• Monthly Looker Studio reports
• Manage Google Analytics tracking
• Create and maintain UTM links

Technical Management Tasks:
• Handle plugin updates and rollbacks
• Manage DNS, SMTP, email systems, DMARC
• Support newsletter tools and email setup
• Maintain NAS health and file organization
• Oversee basic site optimizations and security checks

Qualifications:
• Experience with website management & analytics
• Knowledge of servers, hosting, DNS, SMTP, and SEO basics
• Ability to take initiative and manage daily tasks independently
• Strong communication skills
• Able to coordinate with junior team members
• Reliable and accountable with daily reporting

Hours & Schedule:
• Approx. 20–40 hours/week depending on skill level
• Must be available daily for communication
• Remote position

Why Join Us:
You will step into a key technical position supporting an established online brand. This role offers stability, autonomy, and long-term work for someone dependable and detail-oriented.