dynamic Website Development with Node.js (cms with crm with task)

Job ID: 39302603

Budget: ₹37,500 – ₹75,000 INR

? User Flow (Customer Journey) 15 or 20 pages

1️⃣ Landing on the Website (Homepage)
Users visit the site and see a clean, professional layout showcasing the company's expertise.

Key sections: About, Services, Subscription Plans, Contact Info, Testimonials, Blog.

2️⃣ Exploring Services
Users navigate to the Services Section and browse analytics solutions like:
✅ HR Analytics and Insights
✅ Broker Statement Analysis
✅ Competitor & Trend Analysis
✅ Operations & Inventory Management Analysis
✅ Survey Analysis and Planning
✅ Employee Engagement Solutions
✅ Training and Development Analytics

Clicking on a service opens a detailed service page with use cases, benefits, and sample reports.

3️⃣ Choosing a Subscription Plan
Users go to the Subscription Plans Page and select a plan:
✅ Monthly, Quarterly, or Yearly Subscription
✅ Different pricing tiers (Basic, Standard, Premium)


4️⃣ Creating an Account & Subscribing
Users sign up by providing:
✅ Name, Email, Phone
✅ Company Name (optional)
✅ Select Subscription Plan

Payment is made through Secure Payment Gateway (UPI, Credit/Debit Card, Net Banking, PayPal, Razorpay, etc.).

Upon payment, the user gets access to the dashboard and a welcome email.

5️⃣ Accessing Dashboard & Reports
Users log in to their User Dashboard to:
✅ Download Analytics Reports
✅ View past reports & insights
✅ Upgrade or cancel their subscription

6️⃣ Contacting Support
Users can send queries via a Contact Form .

Support team responds via email, call,

7️⃣ Subscription Renewal & Cancellations
Users get email reminders before renewal.

They can cancel or upgrade subscriptions anytime from the dashboard.




? Admin Flow (Managing Subscriptions & Analytics Reports)
1️⃣ Admin Login
Secure username & password login.
Role-based access (Super Admin, Support Team and customer).

2️⃣ Dashboard Overview
Quick stats: Active Subscriptions, Revenue, New Signups, Reports Downloaded.

3️⃣ Managing Users & Subscriptions
View, approve, or modify user subscriptions.

Suspend or renew accounts.

Track payment history & invoices.

4️⃣ Managing Analytics Reports & Content
Upload & publish new analytics reports for subscribed users.

5️⃣ Handling Customer Queries
View support requests.
Assign support queries to team.

6️⃣ Payment & Invoice Management
Track subscription payments & refunds.

Generate invoices for customers and send them via email.
Related categories: JavaScript Website Design Graphic Design HTML Node.js