Website for customer support

equired a website for customer support which includes the below:

Basic project info:
Supporting other companies product or services and increasing sales orders
CX team to handle requests directed by other companies as well as products and services within the company itself.

Technical requirement:
- Raising orders based on a selected product or service (Details will be provided)
- Agents accounts for live chat.
- Ticket system for support
- Live chat service (records or log should be saved to a database for future audit).
- Dashboard for agent progress(KPI, closed, pending or escalated ticket related to sales, only for admin accounts)
- Admin accounts (to control agent accounts and access to dashboard)
- live dashboard with data of active sessions (Agents communicating with customer, queue count and wait time)


website should have the basic landing pages, detail of the company, contact up(WhatsApp button)