Self-Service Home Improvement Booking Platform
Budget: $3,000 – $5,000 CAD
I’m looking to modernize and innovate my home service businesses by creating a streamlined, self-service customer experience. I want customers to easily navigate a series of simple questions, generate an instant, transparent quote, book their service, leave a deposit, and securely store a payment method — all without needing to speak to a person.
The system will first be implemented for two existing services: residential and commercial cleaning, and stipple ceiling removal. After proving the model, I intend to expand it to a full suite of services including flooring installation, painting, window and door replacement, garage door services, roofing, window cleaning, countertop installation, appliance/toilet/couch installs, and air conditioning services.
My goal is to significantly improve customer experience, increase conversion rates, reduce administrative overhead, and set a new standard for how home services are booked and managed in Winnipeg.
I’m looking for a development partner who can help design and build an intuitive, scalable system that delivers this seamless self-service flow while maintaining transparency, security, and ease-of-use.
Scope of Work:
• User Flow:
• Guided questionnaire to qualify service needs (simple, easy-to-answer questions).
• Instant, transparent quote generation based on user input.
• Option to customize or upsell add-ons based on selections.
• Booking & Payments:
• Online booking calendar with available time slots.
• Ability for customer to leave a deposit and/or store credit card securely on file.
• Full payment processing integration (e.g., Stripe, Square, etc.).
• Customer Dashboard (Optional Phase 2):
• View/manage upcoming bookings, payment status, service history.
• Rebook or request additional services easily.
• Admin Panel:
• View and manage bookings and payments.
• Adjust service offerings, pricing, availability.
• Customer communication (optional: notifications, reminders).
• Expansion Capability:
• System must be flexible to add new service types (flooring, painting, windows, etc.) without heavy redevelopment.
• Design:
• Clean, mobile-first UI focused on ease-of-use and minimal friction.
The system will first be implemented for two existing services: residential and commercial cleaning, and stipple ceiling removal. After proving the model, I intend to expand it to a full suite of services including flooring installation, painting, window and door replacement, garage door services, roofing, window cleaning, countertop installation, appliance/toilet/couch installs, and air conditioning services.
My goal is to significantly improve customer experience, increase conversion rates, reduce administrative overhead, and set a new standard for how home services are booked and managed in Winnipeg.
I’m looking for a development partner who can help design and build an intuitive, scalable system that delivers this seamless self-service flow while maintaining transparency, security, and ease-of-use.
Scope of Work:
• User Flow:
• Guided questionnaire to qualify service needs (simple, easy-to-answer questions).
• Instant, transparent quote generation based on user input.
• Option to customize or upsell add-ons based on selections.
• Booking & Payments:
• Online booking calendar with available time slots.
• Ability for customer to leave a deposit and/or store credit card securely on file.
• Full payment processing integration (e.g., Stripe, Square, etc.).
• Customer Dashboard (Optional Phase 2):
• View/manage upcoming bookings, payment status, service history.
• Rebook or request additional services easily.
• Admin Panel:
• View and manage bookings and payments.
• Adjust service offerings, pricing, availability.
• Customer communication (optional: notifications, reminders).
• Expansion Capability:
• System must be flexible to add new service types (flooring, painting, windows, etc.) without heavy redevelopment.
• Design:
• Clean, mobile-first UI focused on ease-of-use and minimal friction.