Secure Ticket Exchange Platform Development

Job ID: 39286196

Budget: $750 – $1,500 USD

I'm seeking a skilled developer to create an online platform dedicated to the secure buying and selling of tickets for concerts and music festivals. The platform will be equipped with an escrow system that releases payment to sellers only after the event has concluded, thereby enhancing transparency and security for all users.

Key Features:
- Focus on tickets for concerts and music festivals.
- Integration of an escrow system to protect both buyers and sellers.
- Support for payments via Credit/Debit Cards and Cryptocurrency.
- Implementation of a third-party authentication service for user identity verification.

Ideal Skills:
- Proficiency in e-commerce platform development.
- Experience with implementing escrow systems.
- Familiarity with integrating diverse payment methods.
- Knowledge of third-party authentication services.
- Understanding of security measures to prevent ticket scalping and scams.

Required Features:

User Registration and Authentication:

Registration for buyers and sellers with identity verification (document upload).

Login and authentication with 2FA (two-factor authentication) option.

Ticket Listings:

Intuitive interface for sellers to list tickets.

Search filters by event, location, date, price, and category.

Detailed ticket view: seat, section, and additional information provided by the seller.

Buying and Selling System:

Workflow for buyers to make offers or direct purchases.

Integration with a secure payment gateway for transaction processing and escrow retention.

Escrow System:

Retains payment until event confirmation by the buyer.

Releases payment to the seller after successful event completion.

Automatic refund in case of issues or event cancellations.

Secure Communication:

Internal chat between buyer and seller for information exchange and negotiation.

Automatic moderation to prevent sharing personal details that compromise security.

Rating and Feedback:

User rating system based on past experiences.

Display of user history and reliability within the platform.

Admin Panel:

Management of users and ticket listings.

Transaction monitoring and dispute resolution.

Financial and operational reporting.

Security and Compliance:

Encryption of sensitive data.

Compliance with GDPR/LGPD for user data protection.

Activity logs for audits and investigation of suspicious activities.

Technical Requirements:

Front-End Technologies:

Modern framework (React, Angular, or Vue.js).

Responsive design for mobile and desktop devices.

Back-End Technologies:

Robust framework (Node.js, Django, Ruby on Rails, or similar).

Relational database (PostgreSQL, MySQL) or NoSQL (MongoDB).

Integrations:

Payment gateway (Stripe, PayPal, or similar).

Identity verification APIs (e.g., Onfido).

Infrastructure:

Cloud hosting (AWS, Google Cloud, Azure).

CDN for performance optimization and security.

Testing and Quality Assurance:

Automated and manual testing (unit, integration, and regression tests).

QA process to ensure functionality and usability.