Require PHP Developer for theme change and add Dashboard on Old/New Theme for Call Center Software
Budget: $30 – $250 USD
The client purchased call center software, would like to get a new theme for it https://www.wrappixel.com/demos/admin-templates/xtreme-admin/html/mini-sidebar/index.html, which is 80% is completed, but required New Dashboard on Both Old/New Themes with few points. rest following needed to be finished.
PRIORITY Job # 1 - (2 Days)
PFA, for New Dashboard structure given by customer. require in old and new theme, Which is already made to Show ( Number of Call Analytics / Live Agents Analytics / Male & Female Extension List Groups (Required), Queue List Analytics, Queue member List section, Trunk Live Calls). You can take information from available dashboards and inside database only, no need to create any new things or functionality. But require in Old and New Theme and set default dashboard for all User 4 Type.
REQUIRE TO ADD 2 MORE USER TYPES IN DATABASE, SAME SHOW IN USER TYPE OF CREATE USER PAGE, ON OLD AND NEW THEME AND SET MENUS/PERMISSION TO SHOW BASED ON ROLES, CURRENTLY AVAILABLE NORMAL USER & ADMIN USER TYPES.
Add new field into the database called “Type of group Fields” when creating the create new user form and show on user setting page, and SAME SHOW IN LIVE AGENT PAGE "Show By Group / Show ALl Extension (Currently showing this already) In Old and New Theme.
On Agent portal, when agent login, they should automatically add to their queues and give status available "no in use" and Add "Reason for Break", on the top header right of the agent dashboard, you can take fields from "Real-Time Queue Member list page" and show on agent on Old and Theme Theme.
Should be able to switch between themes from 3 themes to each other 3 themes.
On receiving call, popup will search the contact into crm and give you information, but along require to open one crm page automatically.
PRIORITY Job # 2 - (3-4 Days)
Configure to send reports by Email to supervisor, agent email ids, every day, and email notifications to agent on status changes.
We don't wanted you to do whole theme change now, just reporting pages and other css pages which are in needed, ensure all remaining pages stylings are changed and reports showing perfectly in the new theme layout. Rest configuration on styling and fields additional to show data during development if the customer needed, only minor not major.
Proper Testing, should be Bug-Free and have no error and require perfect working pages.
Add in Admin profile Setting for "Notifications" for any error message to be sent one or multiple emails for letting the system down. (Notification for Line Down / for Agent unable to login / for Unable to Make Calls.)
Cost for the work $100 for the above task, and its ongoing work task to task, so I need for long term.
Required to work on a priority basis.
PRIORITY Job # 1 - (2 Days)
PFA, for New Dashboard structure given by customer. require in old and new theme, Which is already made to Show ( Number of Call Analytics / Live Agents Analytics / Male & Female Extension List Groups (Required), Queue List Analytics, Queue member List section, Trunk Live Calls). You can take information from available dashboards and inside database only, no need to create any new things or functionality. But require in Old and New Theme and set default dashboard for all User 4 Type.
REQUIRE TO ADD 2 MORE USER TYPES IN DATABASE, SAME SHOW IN USER TYPE OF CREATE USER PAGE, ON OLD AND NEW THEME AND SET MENUS/PERMISSION TO SHOW BASED ON ROLES, CURRENTLY AVAILABLE NORMAL USER & ADMIN USER TYPES.
Add new field into the database called “Type of group Fields” when creating the create new user form and show on user setting page, and SAME SHOW IN LIVE AGENT PAGE "Show By Group / Show ALl Extension (Currently showing this already) In Old and New Theme.
On Agent portal, when agent login, they should automatically add to their queues and give status available "no in use" and Add "Reason for Break", on the top header right of the agent dashboard, you can take fields from "Real-Time Queue Member list page" and show on agent on Old and Theme Theme.
Should be able to switch between themes from 3 themes to each other 3 themes.
On receiving call, popup will search the contact into crm and give you information, but along require to open one crm page automatically.
PRIORITY Job # 2 - (3-4 Days)
Configure to send reports by Email to supervisor, agent email ids, every day, and email notifications to agent on status changes.
We don't wanted you to do whole theme change now, just reporting pages and other css pages which are in needed, ensure all remaining pages stylings are changed and reports showing perfectly in the new theme layout. Rest configuration on styling and fields additional to show data during development if the customer needed, only minor not major.
Proper Testing, should be Bug-Free and have no error and require perfect working pages.
Add in Admin profile Setting for "Notifications" for any error message to be sent one or multiple emails for letting the system down. (Notification for Line Down / for Agent unable to login / for Unable to Make Calls.)
Cost for the work $100 for the above task, and its ongoing work task to task, so I need for long term.
Required to work on a priority basis.