AI Receptionist & Guest Management System

We need an AI-powered receptionist and booking system for a restaurant. The system should handle inbound/outbound calls, manage reservations and waitlists, create guest profiles in a CRM, and provide a management dashboard. It should also include automated emails, SMS, and review monitoring.
The system should include:

- Inbound Calls
Handle reservations and guest inquiries automatically.
Optimize seating plans for the right party size.

- Outbound Calls (Waitlist Caller)
If a table is canceled, the AI automatically calls the next guest on the waiting list.
Guests can confirm or decline the table with one button press.

- CRM & Guest Profiles
Each guest gets a digital profile: spend history, visits, preferences, birthday.
Staff receives notes when regular guests book (e.g., “This guest usually orders Carpaccio – suggest it”).

- Dashboard for Management
Real-time overview of bookings, average spend per guest, table occupancy.
Insights into top-selling dishes and wines.

- Reputation Management
Monitor reviews from Google, TripAdvisor, etc.
AI sentiment analysis + suggested replies.

- Automated Emails & SMS
Personalized booking confirmations and reminders.
Targeted promotions (e.g., events or seasonal offers).