Multilingual AI Voice Agent for Airline -- 2
Budget: $8 – $15 USD
I'm Lakshan, representing an airline company seeking to enhance customer service with a multilingual AI voice agent. This agent needs to assist customers in flight booking via voice across our website and call center system.
Key Responsibilities:
- Facilitate flight booking, handle reservation changes, and respond to general inquiries.
- Ensure the agent is intuitive and makes the booking process faster and more accessible.
Language Capabilities:
- Initially, the focus is on English, with plans to incorporate Spanish, French, and German subsequently.
Ideal Skills:
- Proven experience in AI development, specifically in voice technology and Natural Language Processing (NLP).
- Proficient in integrating solutions with backend systems.
- Experience with tools like Dialogflow, Rasa, or Amazon Lex.
- Capable of handling Text-to-Speech (TTS)/Speech-to-Text (STT) services, cross-platform deployment, and API integrations.
Key Responsibilities:
- Facilitate flight booking, handle reservation changes, and respond to general inquiries.
- Ensure the agent is intuitive and makes the booking process faster and more accessible.
Language Capabilities:
- Initially, the focus is on English, with plans to incorporate Spanish, French, and German subsequently.
Ideal Skills:
- Proven experience in AI development, specifically in voice technology and Natural Language Processing (NLP).
- Proficient in integrating solutions with backend systems.
- Experience with tools like Dialogflow, Rasa, or Amazon Lex.
- Capable of handling Text-to-Speech (TTS)/Speech-to-Text (STT) services, cross-platform deployment, and API integrations.