Instructional Operations Coordinator

Job ID: 34663375

Budget: $15 – $25 USD

· Receive and respond to customer inquiries and may be a specific point of reference for inquiries. Identify where more complex problems need to be addressed by others and make recommendations accordingly.
Identify and understand the impact of incidents (e.g. complaints, resource issues, logistical or technical difficulties) and proactively alert relevant teams to any concerns that may impact instructional delivery/customer experience
question.
· Proactively communicate and liaise with others to ensure effective coordination and delivery of activities, services and activities.
· Build knowledge of relevant contacts and teams to effectively resolve issues as they arise.
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