Heuristic usability inspection and SWOT analysis on Telegram

Heuristic usability inspection and SWOT analysis on Telegram, then present which usability testing method you would use to expand upon your inspection. The findings should be contained within a 2,000-word (+/- 10%) report. The usability inspection should evaluate software to highlight problems, describe why it is a problem, the severity of the problem and give design suggestions to improve the evaluation.

I can attach additional details, report format etc