Genesys GMS Co-browse & Click-to-Call Support
Budget: $750 – $1,500 USD
I need expert assistance to integrate and provide consistent technical support for Genesys Engage GMS focusing on 2 main functionalities:
1. Co-Browsing
2. Click-to-Call
The Genesys Engage GMS support is expected to handle a light user volume of less than 10. As such, it is essential for the freelancer to have:
- Proficiency in Genesys Engage GMS set-up and management
- Expertise in co-browsing and click-to-call integration and troubleshooting
- A solid background in providing high-quality technical support
The primary assistance needed will be technical support. However, occasional help in training and operational elements may be required. Expected skills are:
- Problem-solving and analytical skills for resolving technical issues
- Flexibility in providing occasional training support
- Operational understanding to address any operational challenges
Applicants shall demonstrate the necessary skills, ability to provide reliable and prompt responses, and show previous experience in similar projects.
1. Co-Browsing
2. Click-to-Call
The Genesys Engage GMS support is expected to handle a light user volume of less than 10. As such, it is essential for the freelancer to have:
- Proficiency in Genesys Engage GMS set-up and management
- Expertise in co-browsing and click-to-call integration and troubleshooting
- A solid background in providing high-quality technical support
The primary assistance needed will be technical support. However, occasional help in training and operational elements may be required. Expected skills are:
- Problem-solving and analytical skills for resolving technical issues
- Flexibility in providing occasional training support
- Operational understanding to address any operational challenges
Applicants shall demonstrate the necessary skills, ability to provide reliable and prompt responses, and show previous experience in similar projects.