Data and IT Assistant
Budget: £250 – £750 GBP
MAIN RESPONSIBILITY OF THE POST
To deliver proactive, timely and fully comprehensive data collation, analysis and reporting, provide clinicians and management with necessary data.
Working with the clinical and non-clinical team to manage national and local contracts.
To work unsupervised and use initiative, resourcefulness and lead in order to ensure timely and complete data reporting.
First-line IT support, in liaison with our IT subcontractor.
ACCOUNTABILITY
The post holder reports to the Practice Manager and Data&IT Manager.
· The post holder will be part of a small team, but usually requires working alone which requires a high level of initiative and decision making within agreed parameters.
KEY RESULT AREAS
1. Administration
Undertake all necessary contract administration to ensure that the Practice maximises its income from the Quality and Outcomes Framework (QOF), enhanced services and local contracts.
To ensure that all QOF records are accurate, up-to-date and made available to clinicians as needed.
To be involved in the same for all income-generating activities, e.g. NHS contract, enhanced services, local contracts etc
· Maintain the monthly and quarterly combined recalls.
· Maintain and update Emis Web coding relating to contractual indicators.
· Maintain and update call/recalls and call list for reception and administration staff.
· Ensure that appropriate correspondence, reports, results etc are recorded, actioned and stored in accordance with Practice protocol and the Data Protection Act.
· Respond to requests for QOF updates and other contracts from clinicians.
· Keep up to date with changes to QOF, enhanced services and PMS contract as required.
· Liaise with NHS England, HSCIC, CES, Reading and Bracknell Borough Council and all relevant parties.
· To write, run searches and prepare information ready for audit and review by the clinical team when required using EMIS web
· Maintain monthly, quarterly and yearly data submissions
To maintain and update practice website, twitter and Facebook. Quarterly support on production of practice newsletter. Maintain waiting room TV and media with up to date and useful information for patients.
Data Management
Operate systems and processes that support the Practice’s NHS contract, enhanced services and QOF achievement.
· Defining, setting up and running EMIS Web data extraction searches and audits.
Maintaining and running recall schedules.
Providing recall instructions to others.
Communicating with clinicians on deadlines for activity.
Arrange and attend practice QOF and Enhanced services meetings, recording progress and actions.
Produce Action Plan for all service specifications and contracts
Highlighting areas for improvement.
Ensuring EMIS Web clinical data input meets coding requirements. Audits same, highlighting areas for improvement and relevant action.
Setting up new clinical templates to support clinicians.
Data Claiming and Reporting
Submit accurate data claims within deadlines.
Ensure all contract and enhanced services payment claims are submitted appropriately, extracting and formatting data as required.
Where data for claims are remotely extracted, ensure these accurately reflect the Practice’s achievements.
Ensure all searches and reports are reviewed prior to submission in timely manner
Monitoring and reporting Progress Against Targets
Proactively monitoring progress against targets.
Identifying and escalating areas of concern and suggesting improvements/actions.
Providing progress updates on a regular basis.
Generate Action Plan to indicate outstanding work
Preparing and producing activity reports.
Data Analysis and Quality
Administer the Practice’s data management systems in line with the NHS contract, QOF and Enhanced Services Specifications.
Coding data.
Improving data quality.
Identifying missing or inconsistent data.
Investigating errors and ensuring data is amended.
Liaising with clinicians.
Reporting areas for improve
To deliver proactive, timely and fully comprehensive data collation, analysis and reporting, provide clinicians and management with necessary data.
Working with the clinical and non-clinical team to manage national and local contracts.
To work unsupervised and use initiative, resourcefulness and lead in order to ensure timely and complete data reporting.
First-line IT support, in liaison with our IT subcontractor.
ACCOUNTABILITY
The post holder reports to the Practice Manager and Data&IT Manager.
· The post holder will be part of a small team, but usually requires working alone which requires a high level of initiative and decision making within agreed parameters.
KEY RESULT AREAS
1. Administration
Undertake all necessary contract administration to ensure that the Practice maximises its income from the Quality and Outcomes Framework (QOF), enhanced services and local contracts.
To ensure that all QOF records are accurate, up-to-date and made available to clinicians as needed.
To be involved in the same for all income-generating activities, e.g. NHS contract, enhanced services, local contracts etc
· Maintain the monthly and quarterly combined recalls.
· Maintain and update Emis Web coding relating to contractual indicators.
· Maintain and update call/recalls and call list for reception and administration staff.
· Ensure that appropriate correspondence, reports, results etc are recorded, actioned and stored in accordance with Practice protocol and the Data Protection Act.
· Respond to requests for QOF updates and other contracts from clinicians.
· Keep up to date with changes to QOF, enhanced services and PMS contract as required.
· Liaise with NHS England, HSCIC, CES, Reading and Bracknell Borough Council and all relevant parties.
· To write, run searches and prepare information ready for audit and review by the clinical team when required using EMIS web
· Maintain monthly, quarterly and yearly data submissions
To maintain and update practice website, twitter and Facebook. Quarterly support on production of practice newsletter. Maintain waiting room TV and media with up to date and useful information for patients.
Data Management
Operate systems and processes that support the Practice’s NHS contract, enhanced services and QOF achievement.
· Defining, setting up and running EMIS Web data extraction searches and audits.
Maintaining and running recall schedules.
Providing recall instructions to others.
Communicating with clinicians on deadlines for activity.
Arrange and attend practice QOF and Enhanced services meetings, recording progress and actions.
Produce Action Plan for all service specifications and contracts
Highlighting areas for improvement.
Ensuring EMIS Web clinical data input meets coding requirements. Audits same, highlighting areas for improvement and relevant action.
Setting up new clinical templates to support clinicians.
Data Claiming and Reporting
Submit accurate data claims within deadlines.
Ensure all contract and enhanced services payment claims are submitted appropriately, extracting and formatting data as required.
Where data for claims are remotely extracted, ensure these accurately reflect the Practice’s achievements.
Ensure all searches and reports are reviewed prior to submission in timely manner
Monitoring and reporting Progress Against Targets
Proactively monitoring progress against targets.
Identifying and escalating areas of concern and suggesting improvements/actions.
Providing progress updates on a regular basis.
Generate Action Plan to indicate outstanding work
Preparing and producing activity reports.
Data Analysis and Quality
Administer the Practice’s data management systems in line with the NHS contract, QOF and Enhanced Services Specifications.
Coding data.
Improving data quality.
Identifying missing or inconsistent data.
Investigating errors and ensuring data is amended.
Liaising with clinicians.
Reporting areas for improve