IT Customer Service Role

As part of GCHQ’s first line IT support, you’ll work in teams providing a critical service to the organisation. Our IT Service Desk is different to others – whilst still focussed on getting colleagues up-and-running when their IT has gone wrong, we’re unique in offering the opportunity to support a wide range of tools and applications that just don’t exist anywhere else. We’re on a journey to move away from traditional telephone-based support, so you’re just as likely to be helping our people through a range a digital services, or face-to-face.