customer satisfaction service

Job ID: 33344849

Budget: $1,500 – $3,000 USD

customer satisfaction service that collects and measure customer feedback to pinpoint emerging issues before they negatively impact.

customer feedback system provides Smiley Boxes and digital collection methods to collect massive amounts of meaningful customer feedback.

requirements are as follow:
• Results in real-time (live data)
• Online Dashboard & Reporting with all required analysis and frequency (should be integrated with the required dashboard in this project)
• Alerts dispatched via email, TXT message, or push notification to recognize any changes in customer satisfaction and alert appropriate team members to take immediate corrective action.