Direct-to-Customer Club Ticketing & Membership Platform

We are a recurring, location-based club brand building our own direct-to-customer ticketing and membership platform to replace a costly third-party system that is optimized for travel/cruise events (not our business).

This is not a marketplace, travel, or discovery platform.
This is a club-first system focused on ownership, simplicity, and cash-flow control.

We are looking for an experienced developer to design and build a complete, self-hosted solution.

Core Requirements (Must-Have)
Website & Platform

Mobile-first responsive website

Admin dashboard (non-technical friendly)

Secure hosting + SSL

Role-based access (admin / door staff / marketing)

Ticketing & Payments

Event creation (date, time, capacity, pricing tiers)

Ticket sales directly on our website

Stripe and/or Square integration

Customer-paid processing fees

Immediate or next-day payouts (no reserves)

Refunds and comps (admin controlled)

Unique QR code per ticket

Door / Check-In System

Mobile QR code scanning (phone-based)

Real-time validation (no double entry)

Simple interface for door staff

Manual override / comp check-in

Attendance logging per event

Membership System

Member accounts & login

Membership tiers (Member / VIP / Guest)

Member-only pricing or early access

Manual admin overrides

No per-profile or per-member fees

Email & Notifications

Full ownership of email list

Event announcements

Segmentation (members vs non-members, past attendees)

Transactional emails (ticket confirmations, refunds)

Integration with Mailgun / SendGrid / Postmark / Klaviyo

No per-blast or usage penalties

Reporting & Data Ownership

Sales by event

Attendance by event

Member growth metrics

CSV export

Full ownership of all customer and sales data

Migration & Launch

Import existing email list (CSV)

Domain setup

Testing & launch support

Basic documentation for staff

Explicitly NOT Required

(Do not quote these)

Travel or cruise promotion

Event discovery marketplace

Social feeds / hashtags

Per-user billing models

Rolling reserves or payout delays

Affiliate or cross-promotion systems

Preferred Tech Stack (Open to Recommendations)

WordPress + WooCommerce + Ticketing plugin
OR

Custom build (Next.js / Laravel / similar)

Please recommend the most cost-effective, maintainable approach.

Deliverables

Fully functional live website

Admin + door workflows tested

Stripe/Square payments live

Documentation for staff

Clean handoff

Budget & Timeline

Budget: Open to fixed-price proposals

Timeline: 4–8 weeks preferred

Please include:

Similar projects you’ve built

Your recommended tech stack

Fixed-price estimate

Ongoing maintenance options (optional)

How We’ll Choose

We value:

Experience with ticketing & QR check-in

Clean, simple UX

Cost awareness

Clear communication

Important

Contractors should quote only on the requirements above.
Optional features should be listed separately.