Customizable Rheumatology Clinic Management System

Web-Based Clinic Management System – Requirements
Specialty: Rheumatology, Rehabilitation & Pain Management
General Overview
I need a web-based clinic management system for my medical center with three different user roles:
Secretary
Doctor
Patient
The system must include:
Online (telemedicine) consultations
Integrated online payments
Cloud-based access
Responsive design (desktop, tablet, mobile)
User Roles & Functional Flow
A) Secretary Dashboard
The secretary should be able to:
Patient & Appointment Management
Register new patients
Create, edit, reschedule, and cancel appointments
Assign appointment type:
In-clinic visit
Online consultation
View doctor availability and schedules
Manage daily clinic workflow
Investigations & Medical Records
Upload and add laboratory results
Upload and add radiological investigations, including:
X-ray
CT
MRI
MSK ultrasound
Attach investigations to the correct patient profile
Add investigation date, type, and notes
Upload files as images or PDF
View and organize previous investigations chronologically
Financial & Administrative Tasks
View payment status (paid / unpaid)
Confirm payments
Print receipts and visit summaries
Assist patients in uploading investigations if needed
B) Doctor Dashboard
The doctor should be able to:
View daily/weekly schedule
Access full patient profiles
Review all investigations uploaded by secretary or patient
Add and edit clinical notes for:
Rheumatology
Rehabilitation
Pain management
Upload additional investigations if needed
Create and print:
Prescriptions
Investigation requests
Conduct online consultations (video + chat)
Use voice-to-text for documentation (preferred)
View consultation history
View financial summary of consultations
C) Patient Portal
The patient should be able to:
Register and log in securely
View and edit personal profile
Book appointments:
Clinic visit
Online consultation
Upload investigations (labs, radiology)
Pay online for visits or consultations
Join video consultations
Chat with doctor (paid or controlled access)
View prescriptions, investigations, and visit summaries
Online Consultation (Telemedicine)
Secure web-based video consultations
Appointment-based access
Integrated payment before consultation
Chat and document sharing
Consultation records saved automatically
Payment Integration
Online payment system integrated with booking
Support for:
Clinic visits
Online consultations
Optional paid chat
Payment status linked to appointments
Financial reports for admin/doctor
Support local and international payment gateways
System & Technical Requirements
Role-based access control
Secure authentication
Cloud hosting
Automatic backups
High-level data security & patient privacy
Arabic & English language support
Scalable architecture for future mobile app
Professional medical UI/UX
Expected Deliverables
Fully functional web-based clinic management system
Admin panel
Training & documentation
Cloud deployment
Post-launch support
Other Features
SMS / WhatsApp reminders
E-prescriptions
Analytics & reporting dashboard
Multi-branch clinic support
AI-assisted clinical templates